SHERATON OTTAWA HOTEL, Ottawa – A Smart Stay in the City
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Key details
About the Hotel
150 Albert Street,
Ottawa,
Canada,
K1P 5G2,
Ontario
Rooms & Suites
Sheraton Ottawa Hotel offers 236 air-conditioned rooms and suites with flat-screen TVs, mini-refrigerators, large work desks, and free Wi-Fi. Some rooms include iPod docking stations and laptop-friendly workspaces. Executive lounge access is available for select rooms. All rooms have safes, tea and coffee makers, and private bathrooms with bathtubs and showers.
Dining Options
The Carleton Grill serves breakfast à la carte and a lunch buffet with global fare using local ingredients. Sasha's Lounge offers small plates, craft cocktails, and local beers. Guests can order in-room dining via the Sheraton app. A 24-hour sundry store provides snacks and convenience items.
Leisure & Fitness
The hotel has an indoor saltwater pool and a 24-hour fitness center with Technogym equipment. Nearby outdoor activities include hiking, biking trails, and rock climbing. Sasha's Lounge is open daily from 4:00 PM to 11:30 PM for drinks and small plates.
Location & Transport
Sheraton Ottawa Hotel is a short walk from Parliament Hill, ByWard Market, and the Shaw Centre. The O-Train Confederation Line (Parliament Station) is nearby. Valet parking is available, including for oversized vehicles. Ottawa Train Station is easily accessible for regional travel.
Services & Accessibility
The hotel provides 7,800 square feet of event space, mobile key entry, and digital check-in. Accessible features include wheelchair-friendly routes, hearing-accessible rooms, and bathtub grab rails. Guest services include dry cleaning, wake-up calls, and concierge assistance. The property follows sustainability practices with guest room recycling.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
CAD 35 per day
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Allergy-free rooms
Lift
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Squash
Services
Valet parking
Pet amenities available
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Swimming pool
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
150 Albert Street,
Ottawa,
Canada,
K1P 5G2,
Ontario
Map view
150 Albert Street,
Ottawa,
Canada,
K1P 5G2,
Ontario
City landmarks
Church
Notre-Dame Cathedral Basilica
1.3
km
Museum
National Gallery of Canada
1.3
km
Museum
Canadian Museum of History
2.1
km
Landmark
Royal Canadian Mint
1.5
km
Museum
Canadian War Museum
1.8
km
Landmark
Peace Tower
750 m
Landmark
Laurier House National Historic Site
1.9
km
Market
ByWard Market
1.1
km
Museum
Bytown Museum
780 m
Gallery
Ottawa Art Gallery
1.1
km
Landmark
Peacekeeping Monument
1.2
km
Public Building
Supreme Court of Canada
790 m
Landmark
Canadian Museum of Nature
1.3
km
University
University of Ottawa
1.1
km
Park
Major's Hill Park
910 m
Nearby
Public Building
Parliament Hill
460 m
111 Wellington St
Parliament Hill and Buildings
590 m
Elgin Street Confederation Square
National War Memorial
520 m
202-40 Elgin St
Confederation Square
510 m
30 Bank Street At the corder of Bank and Wellington streets
Bank of Canada Museum
310 m
Park
Confederation Park
460 m
Park
Panoramic city views
590 m
Centre Block
480 m
Library
Library of Parliament
540 m
Mall
Sparks Street Mall
330 m
53 Elgin St
Tomb of the Unknown Soldier
370 m
Confederation Square
Valiants Memorial
420 m
1 Rideau St Beside the Chateau Laurier
Ottawa Locks
460 m
120 Lisgar St at Elgin
Canadian Tribute to Human Rights
520 m
Art object
Terry Fox Statue
250 m
Restaurants
Carleton Grill
0 m
150 Albert St
Second Cup Coffee Co
180 m
111 Albert St. Suite #107
Sushi Shop
170 m
111 Albert St World Exchange Plaza
Queen St Fare
240 m
170 Queen St
Nate's Deli
190 m
152 Sparks St Corner of O'Connor
Bibliotheque Cafe
200 m
88 Albert St
C'est Japon a Suisha
240 m
208 Slater St
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 9 reviews
4/5
based on 950 reviews
8.3
8.3/10 based on 1195 reviews
#38 of 77 hotels in Ottawa based on Tripadvisor
Anna
United Kingdom,
May
2024
6.8/10
The hotel is conveniently located, offering easy access to major sites within Ottawa. The rooms were just ok and weren't serviced during the day. The service was kind and helpful, but some overcharges were noted. The dining experience was mixed, with a well-stocked breakfast but issues with the dining room temperature. Overall, it was a good stay but with some room for improvement.
Rooms
6.0
The rooms were just ok and weren't serviced during the day.
Service
7.0
The service was kind and helpful, but some overcharges were noted.
Location
8.0
The hotel's location was very good, close to everything we needed.
Dining
7.0
The dining experience was mixed with a well-stocked breakfast but issues with the dining room temperature.
Facilities
6.0
The facilities were adequate, but room for improvement.
John
United Kingdom,
April
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were clean, spacious, and incredibly comfortable. The bed was so relaxing, and those big fluffy pillows were a dream. The location was perfect, just steps away from Parliament Hill, with great shopping and tourist attractions nearby. The staff were friendly and helpful, which made the experience even better. However, the noise level in some areas was a bit disruptive at times.
Rooms
9.0
The rooms were clean, comfortable, and the bed was very relaxing. The big fluffy pillows added a nice touch to the overall comfort. Plus, the buffet style breakfast was great for starting the day off right.
Service
9.0
The staff were incredibly nice and helpful throughout my stay. From the front desk to the cleaning crew, everyone had a welcoming attitude that made me feel valued as a guest.
Location
9.0
The location was fantastic for exploring the city center. Being close to Parliament buildings and the Market area made it convenient to take in the sights. Plus, it was near other tourist attractions, making it easy to navigate around the city.
Dining
8.0
The breakfast was delicious and a perfect start to the day. I didn't dine in the main dining room, but the club lounge offerings like hard boiled eggs and oatmeal were satisfying.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything from dry cleaning to valet parking. It was convenient to have all these amenities readily available during my stay.
Jane
United States,
February
2024
7.6/10
The hotel had clean and modern rooms with incredibly comfortable beds and nice linens, although some rooms overlooked an abandoned building which affected the drapes. The location was convenient for both business meetings and tourist activities downtown, but there were some inconveniences such as overcharges. The dining options varied from terrible to delicious, and the service ranged from accommodating and friendly to unhelpful and rude.
Rooms
9.0
The rooms were clean, modern, and had incredibly comfortable beds with nice linens.
Service
7.0
The staff were accommodating and friendly but also showed rudeness and unwillingness to help at times.
Location
8.0
The hotel is conveniently located within walking distance of major tourist attractions and business offices, but there were some inconveniences like overcharges.
Dining
6.0
The dining experience varied from terrible to delicious.
Facilities
8.0
The facilities include dry cleaning, laundry, valet parking, and pet amenities.
Anthony
United Kingdom,
February
2024
8.0/10
I stayed at this hotel, and it was a mixed experience. The rooms were overly priced for the facilities provided, and charging extra for parking seemed unnecessary. On the bright side, the hotel is pet-friendly with no extra charge, but the rooms were extremely dry.
Rooms
6.0
The rooms are close to Parliament buildings.
Service
9.0
The service was excellent; the staff members I met were very nice, friendly, attentive, kind, and knowledgeable about the city and its attractions. A minor downside was not meeting everyone in the team over the weekend.
Location
10.0
The location is superb for exploring the lovely city sights, near restaurants, pubs, the Market, and just a few blocks from Parliament Hill. It's a great place to stay close to neighborhoods with local flavor and within an easy walk of everything.
Dining
8.0
The dining experience was very good, featuring a variety of breakfast items and choices without having to ask. There were lots of selections and good quality food available.
Facilities
7.0
The facilities were well-equipped and convenient for guests.
Jennifer
United Kingdom,
October
2023
7.8/10
The hotel offers comfortable and well-equipped rooms, but they are in need of renovation. The service is friendly and accommodating, with some minor issues. The location is strategic and convenient for exploring the city. The dining experience was satisfactory, but with room for improvement. Overall, a decent choice for a stay.
Rooms
7.0
The rooms are well equipped and offer many amenities, but they are outdated and require renovation.
Service
8.0
The service was friendly and had a great can-do attitude, but there were instances of rudeness experienced.
Location
9.0
The hotel's location is central and strategic, close to key attractions and local neighborhoods.
Dining
7.0
The dining experience was satisfactory, although some improvements could be made.
Facilities
8.0
The hotel offers various facilities and amenities to enhance the stay.
Troy
United States,
August
2023
8.0/10
I had a fantastic stay at the hotel! The room was very clean and provided a great night's sleep on a gorgeous huge bed. However, some areas could use updating. The staff were friendly and helpful, though a bit confused about parking options nearby. The location was perfect for what I wanted to do, within walking distance of many attractions. The dining experience was delicious but lacked some breakfast options. Overall, a great value for money with excellent facilities.
Rooms
8.0
The room was spacious, clean, and had a comfortable king bed, lounge chair, footrest, large TV, iron, board, hairdryer, and fridge.
Service
7.0
The staff were welcoming and offered dry cleaning, shops/commercial services, laundry, valet parking, pet amenities, and tours/ticket assistance.
Location
9.0
The hotel's location was great for exploring downtown Ottawa and its various activities and restaurants.
Dining
7.0
The breakfast was well stocked with most items, including an omelette station and an assortment of entrees.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Peter
United Kingdom,
June
2023
8.2/10
The hotel rooms were comfortable and very clean, but overpriced for the facilities provided. The additional charge for parking felt unnecessary. The location, right in the heart of Ottawa, was large and very comfortable, offering easy access to the city's attractions and activities.
Rooms
8.0
The rooms were comfortable and very clean.
Service
9.0
The staff was very kind, welcoming, and accommodating. They were helpful, professional, and friendly.
Location
9.0
The location was perfect, right in the heart of Ottawa, making it convenient to walk around and close to the main attractions. The staff was very helpful, and the beds were comfortable.
Dining
7.0
The dining experience was good, with a variety of breakfast items. However, it was a little on the expensive side, similar to other Sheraton hotels.
Facilities
8.0
The hotel offered various amenities like dry cleaning, shops, laundry, valet parking, pet services, and tours/ticket assistance.
Great location
Overpriced rooms
Edward
United Kingdom,
May
2023
8.6/10
My stay at the hotel was fantastic! The rooms were clean, pleasant, and well organized, making our trip one of the best. They were very comfortable and provided a nice coach to relax on. However, some minor issues affected the overall experience. The service was kind and helpful but lacked knowledge about parking. The location was excellent, close to major sites in Ottawa, but lacked information about local events. The dining experience was delicious, with a variety of options, providing great value for a prepaid room type. The facilities were convenient and well-maintained, enhancing our stay.
Rooms
9.0
The rooms were very clean and comfortable.
Service
8.0
The staff was extremely helpful and nice.
Location
9.0
The hotel's location was great for walking to sites and close to Parliament.
Dining
9.0
The dining experience was delicious with various options and a great value for a prepaid room type.
Facilities
8.0
The facilities were convenient and well-maintained.
Bryan
United States,
May
2023
8.4/10
I had an amazing stay at this hotel. The room was spacious but a bit worn, the service was really friendly and accommodating, the location was perfect for exploring downtown Ottawa, and the dining experience was outstanding but a bit pricey. The facilities were top-notch, making my stay even more enjoyable.
Rooms
8.0
My VIP room was airy and large, with ample desk space and convenient USB outlets. The in-room Starbucks coffee and bathrobe added a nice touch.
Service
9.0
The staff went above and beyond by providing a boxed breakfast for my early checkout and were very understanding about payment methods.
Location
9.0
The hotel's location was ideal, being steps away from the train station and a lovely stroll from Parliament Hill. It was strategic for exploring the city center.
Dining
7.0
The dining options were outstanding, offering a nice change from typical North American breakfasts, but they were a bit pricey.
Facilities
9.0
The hotel's facilities were impressive, offering everything I needed for a comfortable and convenient stay.
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